Returns shipping is FREE within the United States.
Returns must be sent to CharLoves within 14 days from the date you received them.
Merchandise must be unused and in the same condition as it was shipped. Merchandise that has been used, altered, or damaged will not be accepted.
A refund will be issued for 100% of the purchase price, less shipping and insurance costs incurred by us, if any (for example, as the result of a free shipping promotion). Refunds will not include any shipping or insurance costs you incur in receiving the item or in returning the item to us.
On International orders, refunds also will not include any customs or import duties, brokerage fees, or taxes paid on shipments.
Please see this website https://www.charloves.com/Free shipping in the U.S.